Privacy Policy

Who this policy applies to

This policy applies to website visitors, people who enquire about coaching, coaching clients and anyone who communicates with me through agreed methods.

Information I may collect

Depending on how you interact with the website or services, I may collect:

• Name, email address, telephone number and country of residence.
• Information you voluntarily provide through enquiries or coaching.
• Appointment history.
• Payment information processed by third-party providers where applicable.
• Technical information such as browser, device and website analytics data.

Some information may be necessary to arrange coaching or respond to your enquiry.

How your information is used

Information may be used to respond to enquiries, arrange and provide coaching, communicate about appointments, send invoices or receipts, improve services, comply with legal obligations and maintain appropriate records.

Your information will never be sold to third parties.

Coaching information and confidentiality

You may choose to discuss personal matters during coaching. Only information you voluntarily share will be discussed, and records are kept only to support the coaching relationship and appropriate professional record keeping.

Coaching conversations are confidential, subject to the exceptions in the Coaching Boundaries & Disclaimer, including legal requirements, serious risk of harm, safeguarding duties or your permission.

Cookies and website analytics

This website may use cookies and similar technologies to improve functionality and understand visits, including pages viewed, time spent, browser and device type, and general location. You can control cookies through your browser settings.

Third-party services

Trusted providers may support website hosting, Microsoft Bookings appointment scheduling, payment processing, email and analytics. These providers process information under their own privacy policies.

Storage and retention

Reasonable technical and organisational safeguards are used. Information is retained only as long as reasonably necessary to provide services, maintain business records, meet legal obligations or resolve disputes, then securely deleted or destroyed.

Your rights

Subject to applicable law, you may request access, correction or deletion of personal information, withdraw consent where processing relies on consent, or object to certain uses.

International visitors

Information may be processed outside your country when services are provided internationally. Appropriate care will be taken to protect it regardless of location.

Changes and contact

This policy may be updated when legal requirements or business practices change. For privacy questions or requests, email privacy@divorcesupport.me.